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Quality went downhill; customer service unhelpful |
August 27, 2025 |
| Reviewer:
JR from Boston, MA
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This is my 5th e-bogu hakama, used for aikido, and it will be my last. The first two lasted a long time and were made of higher quality material. The 2 after that were of middling but acceptable quality; the one I purchased 2 weeks ago is of similar middling quality, but is over 1" longer than the length specified in the size chart, and is 1.75" longer than my previous 2, despite being "the same size". I am tripping on it. Customer service refused to exchange it, even though it is not the length it is supposed to be.
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